Tesla Model 3: Charging equipment faultTry
different charging
equipment(CP_a004)
The charge port is unable to detect whether a
charge cable is inserted or the type of charge
cable connected.
If this alert appears while a charge cable is
connected, it should be determined whether
the issue is caused by the charging equipment
or the vehicle. Try charging the vehicle using
different external charging equipment (charge
cable, charging station, charging stall, etc.).
- If the vehicle begins charging, the issue
was likely with the equipment.
- If the vehicle still does not charge, the
issue may be with the vehicle.
If this alert appears while a charge cable is not
connected or if the issue is suspected to be
with the vehicle, inspect the charge port inlet
and the charge cable connector for any
obstructions (use a flashlight as necessary).
Debris, moisture, and/or foreign objects
present in the charge port inlet or the charge
cable connector can prevent the charge port
from properly detecting charge cables. If any
obstruction is found:
- Remove the debris / foreign object or dry
any moisture.
- Try re-inserting the cable into the charge
port. Charging should now be possible.
Service should only be scheduled if any of the
following conditions are present:
- This alert has appeared / remains present
and the vehicle has been unable to charge
with multiple, different charging
equipment.
- This alert has appeared / remains present
without any charging equipment
connected after any charge port inlet
obstruction has been removed or no
obstruction was found.
For more information on charging, see
Charging Instructions
Unable to chargeCheck charging
equipment(CP_a046)
The charge port is unable to detect whether a
charge cable is inserted or the type of charge
cable connected.
If this alert appears while a charge cable is
connected, it should be determined whether
the issue is caused by the charging equipment
or the vehicle. Try charging the vehicle using
different external charging equipment (charge
cable, charging station, charging stall, etc.).
- If the vehicle begins charging, the issue
was likely with the equipment.
- If the vehicle still does not charge, the
issue may be with the vehicle.
If this alert appears while a charge cable is not
connected or if the issue is suspected to be
with the vehicle, inspect the charge port inlet
and the charge cable connector for any
obstructions (use a flashlight as necessary).
Debris, moisture, and/or foreign objects
present in the charge port inlet or the charge
cable connector can prevent the charge port
from properly detecting charge cables. If any
obstruction is found:
- Remove the debris / foreign object or dry
any moisture.
- Try re-inserting the cable into the charge
port. Charging should now be possible.
Service should only be scheduled if any of the
following conditions are present:
- This alert has appeared / remains present
and the vehicle has been unable to charge
with multiple, different charging
equipment.
- This alert has appeared / remains present
without any charging equipment
connected after any charge port inlet
obstruction has been removed or no
obstruction was found.
For more information on charging
READ NEXT:
Charging stopped because communication
between the vehicle and the external charging
equipment was interrupted.
Confirm whether the external charging
equipment is powered by looking for any
sta
Service Manual for first generation Tesla Model 3.
SEE MORE:
Remove
Raise and support the vehicle. See Raise Vehicle - 2
Post Lift.
Remove the 2nd row lower seat cushion. See Seat
Cushion - Lower - 2nd Row (Remove and Replace).
Remove the rear underhood apron. See Underhood Apron
Install
Use an IPA wipe to clean the mating surfaces of the positive ring
terminal to the positive busbar, and the negative ring terminal to the
negative busbar.
Install the HV battery fast charge contactor cover onto the HV battery
fast charge contactor, and fasten the clips (x8) that