The charge port is unable to detect whether a charge cable is inserted or the type of charge cable connected.
If this alert appears while a charge cable is connected, it should be determined whether the issue is caused by the charging equipment or the vehicle. Try charging the vehicle using different external charging equipment (charge cable, charging station, charging stall, etc.).
If this alert appears while a charge cable is not connected or if the issue is suspected to be with the vehicle, inspect the charge port inlet and the charge cable connector for any obstructions (use a flashlight as necessary).
Debris, moisture, and/or foreign objects present in the charge port inlet or the charge cable connector can prevent the charge port from properly detecting charge cables. If any obstruction is found:
Service should only be scheduled if any of the following conditions are present:
For more information on charging, see Charging Instructions
Unable to chargeCheck charging equipment(CP_a046)
The charge port is unable to detect whether a charge cable is inserted or the type of charge cable connected.
If this alert appears while a charge cable is connected, it should be determined whether the issue is caused by the charging equipment or the vehicle. Try charging the vehicle using different external charging equipment (charge cable, charging station, charging stall, etc.).
If this alert appears while a charge cable is not connected or if the issue is suspected to be with the vehicle, inspect the charge port inlet and the charge cable connector for any obstructions (use a flashlight as necessary).
Debris, moisture, and/or foreign objects present in the charge port inlet or the charge cable connector can prevent the charge port from properly detecting charge cables. If any obstruction is found:
Service should only be scheduled if any of the following conditions are present:
For more information on charging