Tesla Model 3: Instructions for Transporters
DO NOT TRANSPORT WITH WHEELS ON THE GROUND
The rear motor in Model 3 generates power when the wheels spin. Always transport Model 3 with all four tires off the ground. Ensure that the tires are unable to spin at any time during transport.
Warning: NEVER TRANSPORT YOUR VEHICLE WITH THE TIRES IN A POSITION WHERE THEY CAN SPIN.
DOING SO CAN LEAD TO SIGNIFICANT DAMAGE AND OVERHEATING. IN RARE CASES EXTREME OVERHEATING MAY CAUSE THE SURROUNDING COMPONENTS TO IGNITE.
Do not transport Model 3 using any method that is not specified by Tesla. Adhere to the instructions provided in the following sections and observe all warnings and cautions provided. Damage caused by improper transporting of your vehicle is not covered by the warranty.
Note: Tesla is not liable or responsible for reimbursing services not dispatched through Tesla Roadside Assistance.
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Approved Methods for Transporting
Note: The tires are allowed to rotate slowly
(under 3 mph or 5 km/h) and for a very short
distance (less than 30 feet or 10 meters) only
when Transport Mode is enabled while the vehicle is being
w
Activate Transport Mode
Transport Mode keeps the parking brake
disengaged while winching Model 3 onto a
flatbed truck. When active, Transport Mode
displays a message indicating that the vehicle
will remain free-rolling.
Secure the Tires
The vehicle's tires must be secured onto the
truck using the eight-point tie-down method.
Ensure any metal parts on the tie-down
straps do not contact painted surfaces or
the face of the
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Connecting to Wi-Fi
Wi-Fi is available as a data connection method
and is often faster than cellular data networks.
Connecting to Wi-Fi is especially useful in
areas with limited or no cellular connectivity.
To ensure fast, reliable delivery of software
and map updates, Tesla recommends leaving
your vehicle c
Contacting Tesla Roadside Assistance
Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a
year, for the duration of
your warranty period.
When contacting Tesla Roadside Assistance, please provide:
The Vehicle Identification Number (VIN). The VIN is displayed when you
touch the Tesla "T" at
