Tesla Model 3: Contacting Tesla Roadside Assistance
Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a
year, for the duration of
your warranty period.
When contacting Tesla Roadside Assistance, please provide:
- The Vehicle Identification Number (VIN). The VIN is displayed when you
touch the Tesla "T" at
the top of the touchscreen. The VIN can also been seen on the upper
dashboard by looking
through the driver's side of the windshield.
- Your exact location.
- The nature of the problem.
Tesla Roadside Assistance is available to speak with roadside service
professionals 24/7/365 to
answer any questions and explain the proper procedure for transporting your
Model 3.
Note: For a detailed description of Tesla's Roadside Assistance
policy, go to the support page on
the Tesla web site for your region.
Regional Phone Number(s)
Note: The phone number is also available by touching the Tesla "T"
at the top center of the
touchscreen.
READ NEXT:
DO NOT TRANSPORT WITH WHEELS ON THE GROUND
The rear motor in Model 3 generates power
when the wheels spin. Always transport Model
3 with all four tires off the ground. Ensure that
the tires are un
SEE MORE:
Creating a Driver Profile
When you first adjust the driver's seat,
steering wheel, or driver's side mirror, the
touchscreen prompts you to create a driver
profile to save these adjustments. Your profile
also saves some of the preferences you make
using the touchscreen's Controls window.
To
SPECIAL TOOLS
Tool, Window Switch Bypass, Model 3 (1135305-00-A)
XP-10 Power Supply, XP-10 (1129348-00-A)
Warning: The side impact airbag deployment depends on the front door
sensor's ability to detect a side impact from air pressure. Make sure that there
are no uncovered holes in the front doo