Tesla Model 3: Contacting Tesla Roadside Assistance
Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a
year, for the duration of
your warranty period.
When contacting Tesla Roadside Assistance, please provide:
- The Vehicle Identification Number (VIN). The VIN is displayed when you
touch the Tesla "T" at
the top of the touchscreen. The VIN can also been seen on the upper
dashboard by looking
through the driver's side of the windshield.
- Your exact location.
- The nature of the problem.
Tesla Roadside Assistance is available to speak with roadside service
professionals 24/7/365 to
answer any questions and explain the proper procedure for transporting your
Model 3.
Note: For a detailed description of Tesla's Roadside Assistance
policy, go to the support page on
the Tesla web site for your region.
Regional Phone Number(s)
Note: The phone number is also available by touching the Tesla "T"
at the top center of the
touchscreen.
READ NEXT:
DO NOT TRANSPORT WITH WHEELS ON THE GROUND
The rear motor in Model 3 generates power
when the wheels spin. Always transport Model
3 with all four tires off the ground. Ensure that
the tires are un
SEE MORE:
Pyrotechnic Battery Disconnect- Remove
SPECIAL TOOLS
Ratchet, 1/4" Sq Dr, HV Insulated (1057602-00-A)
Ext Bar, Wobble, 1/4" Dr, HV Insulated (1057603-00-A)
Skt, 1/4" Sq Dr, 13mm, HV Insulated (1057606-00-A)
Magnet, Flexible, HV Insulated, 18" (1057607-00-A)
Asy, Service Cover, Penthouse, Model 3 (
Remove
Remove and attach the customer's belongings from the armrest, if needed.
Lower all the windows, and then move the LH and RH front seats forward.
Remove the center console lower rear panel. See
Panel - Lower Rear - Center Console (Remove and Replace).
Remove the center console air ven