Tesla Model 3: Contacting Tesla Roadside Assistance
Tesla Model 3 2017-2026 Owner's Manual / Roadside Assistance / Contacting Tesla Roadside Assistance
Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a year, for the duration of your warranty period.
When contacting Tesla Roadside Assistance, please provide:
- The Vehicle Identification Number (VIN). The VIN is displayed when you touch the Tesla "T" at the top of the touchscreen. The VIN can also been seen on the upper dashboard by looking through the driver's side of the windshield.
- Your exact location.
- The nature of the problem.
Tesla Roadside Assistance is available to speak with roadside service professionals 24/7/365 to answer any questions and explain the proper procedure for transporting your Model 3.
Note: For a detailed description of Tesla's Roadside Assistance policy, go to the support page on the Tesla web site for your region.
Regional Phone Number(s)
Note: The phone number is also available by touching the Tesla "T" at the top center of the touchscreen.
READ NEXT:
Instructions for Transporters
DO NOT TRANSPORT WITH WHEELS ON THE GROUND
The rear motor in Model 3 generates power
when the wheels spin. Always transport Model
3 with all four tires off the ground. Ensure that
the tires are un
SEE MORE:
SD Card - Car Computer (Remove and Replace)
Remove
Remove the 2nd row lower seat cushion. See Seat Cushion - Lower - 2nd
Row (Remove and Replace).
Remove the rear underhood apron. See Underhood Apron - Rear (Remove and
Replace).
Remove the cabin intake duct. See Duct - Cabin Intake (Remove and
Replace)
Disconnect 12V power. See 12V
Subframe Assembly - Rear - Install
Install
Position the subframe lifting tool and subframe underneath the vehicle.
Connect the air line to the subframe lifting tool.
With an assistant, slowly raise the rear drive unit and subframe into
position.
Caution:
Assist with the routing of HV harnesses and coolant hoses through
compo
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