Tesla Model 3: Contacting Tesla Roadside Assistance
Tesla Model 3 2017-2026 Owner's Manual / Roadside Assistance / Contacting Tesla Roadside Assistance
Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a year, for the duration of your warranty period.
When contacting Tesla Roadside Assistance, please provide:
- The Vehicle Identification Number (VIN). The VIN is displayed when you touch the Tesla "T" at the top of the touchscreen. The VIN can also been seen on the upper dashboard by looking through the driver's side of the windshield.
- Your exact location.
- The nature of the problem.
Tesla Roadside Assistance is available to speak with roadside service professionals 24/7/365 to answer any questions and explain the proper procedure for transporting your Model 3.
Note: For a detailed description of Tesla's Roadside Assistance policy, go to the support page on the Tesla web site for your region.
Regional Phone Number(s)
Note: The phone number is also available by touching the Tesla "T" at the top center of the touchscreen.
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Instructions for Transporters
DO NOT TRANSPORT WITH WHEELS ON THE GROUND
The rear motor in Model 3 generates power
when the wheels spin. Always transport Model
3 with all four tires off the ground. Ensure that
the tires are un
SEE MORE:
Light - Fog - Front (Adjust)
Procedure
Special tools required for this procedure:
SPECIAL TOOLS
Pliers, Clip Removal (1133569-00-A)
On a wall, measure 14.5 in (36.8 cm) from the floor, and then apply a
length of 1-inch masking tape horizontally to the wall to mark the
measurement.
Measure 25 ft (7.62 m) from the wall,
Overhead Console - Front (Remove and Replace)
Remove
Release the clips (x2) that attach the front overhead console to the
headliner, and then lower the console from the headliner.
Caution:
To avoid damaging the headliner, do not pry against the headliner.
Insert a 90 degree trim tool near the dome light and pull downwards to releas
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